100 000 Р, 42 года, Баку, стаж 11 лет
Apr 2010-present Azerfon LLC, Baku
Finance / Revenue Assurance Analyst
Identify and prevent revenue leakage from any of the company’s revenue streams and where identified, to work with involved parties to plug leakage, ensure future revenues are assured, and where possible re-claim lost revenue.
Reduce the risk of revenue leakage by making recommendations based on end to end analysis of the key revenue streams and their associated business processes.
Design, Implement and manage controls that provide proactive means to control Revenue Leakage in addition to early prevention.
Report on the completeness and accuracy of the key revenue streams.
Provide improved profitability – by reducing revenue loss and taking possible appropriate actions to recover lost revenue, by minimizing costs and ensuring margin generation.
Provide outstanding customer service to all customers and deliver a focus on building a culture of Revenue Assurance within business, through cost reduction and profit maximization.
Structured audit reporting of key revenue streams and the communication of findings and recommendations.
Reconciliation of reports, defining KPIs for key revenue streams and providing recommendations relating to the process improvement.
Support the business goals through the prevention, detection and analysis of threats affecting the company.
Analyze reported frauds and establish links between cases to uncover organised groups.
Review fraud incidents and record case details accurately. Examine suspect activity using logical and known analysis methods.
Monitor various reports for customer, business and internal frauds.
Manage fraud enquiries from internal and external sources to a high standard.
Risk and Security Assessment:
Supporting efforts to establish and track accountability for key systems, infrastructure components, business processes, projects, and vendor relationships.
Conducting periodic risk assessments of key systems, infrastructure components, business processes and projects.
Performing risk assessments on demand for specific events and circumstances.
Providing guidance and support to accountable parties in establishing risk remediation plans, and then tracking and reporting status on those plans
Provide guidance and support to accountable parties in designing and documenting policies, processes, and controls. Producing compliance reporting
Supporting internal and external audits.
Assessing and reporting on control effectiveness.
Promoting best practices and identifying optimization opportunities
Jan 2009-Apr 2010 Azerfon LLC, Baku
IT & Billing / Head of Quality Assurance Group
Responsible for managing to test of Marketing promotion, Software and TADIG (full testing 5 NAR Mobile, more than 15 Vodafone – Azerfon tariff plans, more than 35 Marketing promotion, 82 patches and 4 software), including budgetary responsibility.
Handle a team of employees in quality assurance group and supervise their work.
Lead design and development of in-house automated test process, written in Python.
Write and execute system test plans and test cases.
Proficient in all cycles of test life from test planning to defect tracking and managing defect life cycle.
Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team member in fixing the defects
Mar 2006-Dec 2009 Azerfon LLC, Baku
IT & Billing / Senior Billing Administrator,
Head of Postpaid/CRM group
Providing access, creation of user name and password for new user in CBOSS BCC.
Loading Sim Cards and Prepaid kits (Postpaid and Prepaid) to CBOSS store and Creating of new MSISDN number ranges.
Analyzing all subscribers by 8 parameters of CBOSS and tariff plans to analyze whether subscribers were activated correctly until performing Billing.
Executing technical test and working unbilled accounts after billing performing period. Checking and generating invoices after Billing.
Taking part in discussions before realizing Marketing actions or requests of other departments and Analyzing problems after system configurations and discussing them with Amphora and CBOSS companies.
Registration the problems and consultations in the web-site of CBOSS and providing to be in correspondence with them. Solution of problems coming to Help Desk by Outlook and CBOSS mails. Consulting Billing, Sales, Finance, Marketing and other departments.
Creation of name, platform, profiles, services, default patches of tariff plans and regulation of prices of services in the system with the help of accumulators and coefficients.
Setting demands of marketing promotion (creation of tariff plans, new services and changing of price of services) in the Billing application.
Creation of roles for all Azerfon departments.
Setting of changes on invoices.
Executing and testing of new patches in the system.
Automation of cell location of LBC tariff plan.
Creation of reports according to Finance, Marketing, Customer Care and Sales departments.
Sending report to Finance Department about debts of employee’s official phones after performing Billing.
Making more than 100 different test accounts (Postpaid and Prepaid subscribers) until performing Billing every month for Customer Care.
Development SQL scripts for several types of reports.